Abtran

Archive for January, 2017

Bringing it Back to the Customer in 2017

Bringing it Back to the Customer in 2017

Why delivering great service can often mean taking a step back for the Customer Operation. New Year. Fresh start. Or is it? We all know that delivering great service is about focusing on the customer. But how often do we really take time-out to challenge why we do things a certain way? And is... Read More