Abtran

Archive for March, 2018

Ready, Steady, BPO!

Ready, Steady, BPO!

Business Readiness for success: the evolving role of the BPO. The last 10 years has seen Business Process Outsourcing (BPO) evolve into a sophisticated global industry covering an expanding and multi-faceted range of services. In this blog post, Abtran’s PMO Manager, Tom Hyland looks back on how the industry has changed and how Abtran’s... Read More

Why ‘cheap’ outsourcing is not the best approach

Why ‘cheap’ outsourcing is not the best approach

As a trusted Business Process Outsourcing (BPO) partner, we’re often approached by companies whose primary driver is to reduce costs within their business. And whilst cost reduction should always be an outcome of any outsourcing programme, we always advise our clients that it shouldn’t be the only focus.   This may sound a little counterintuitive. After... Read More

Outsourcing For Competitive Advantage

Outsourcing For Competitive Advantage

The Energy industry has never been so competitive. New Suppliers continue to enter the market with new propositions and marketing approaches. But one thing remains true – differentiating your business, when the commodity you sell is fundamentally the same as your competitors’, is only one of the challenges that Energy companies face. Regulatory compliance... Read More