Consumer Insights on Social Media – Global Report

Share on facebook
Share on twitter
Share on linkedin

We’re delighted to announce the publication of our Global Consumer Insights report, which takes a deep dive into what’s driving customers around the world to post about their customer experience on social media.


Download our Global Report and find out:

• The importance of customer service in driving positive brand sentiment
• Why the ‘human touch’ is more important than ever
• The rise of millennials as a powerful social media influencer group
• How sectors like Transport are ahead of the game
• Changing customer expectations around Technology in delivering great service

consumer insights reportIn our Digital age, it’s never been more important to understand what drives customers to post a positive or negative experience on social media. Using state of the art online listening technology, our Global Consumer Insights report provides a wealth of knowledge for customer-led organisations looking to stand out on service for success. So don’t delay. Download our free report today by just clicking the button below.


download button


More about Abtran Digital Services

Abtran has been at the forefront of delivering award-winning digital services since 2010. We help highly regulated organisations across the UK and Ireland to identify what customers are saying about their brands to deliver a standout service experience.


Find out more

To find out more about our digital listening or wider digital engagement services, visit or email the team: