Our People

Our People are at the centre of how we add value to our clients. From Customer Management Consultants to Service Practitioners and Knowledge Experts, we are always transferring our experience and know-how to deliver better outcomes for your business and a great service experience for your customers.

Aoife O’Neill

Aoife O’Neill

Senior Internal Communications Specialist

Aoife O’Neill

Senior Internal Communications Specialist

Joining Abtran in 2012, Aoife is responsible for...

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Brendan O’Sullivan

Brendan O’Sullivan

Operations Manager

Brendan O’Sullivan

Operations Manager

With over ten years’ experience at Abtran, Brendan...

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Christine Kennedy

Christine Kennedy

Head of Learning & Development

Christine Kennedy

Head of Learning & Development

Through a continuous programme of training & development,...

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David Leslie

David Leslie

Credit Control Department Leader

David Leslie

Credit Control Department Leader

As Credit Control Department Leader at Abtran, David...

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Declan O’Brien

Declan O’Brien

Head of Security

Declan O’Brien

Head of Security

As Head of Security, Declan is responsible for...

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Deirdre McCarthy

Deirdre McCarthy

Head of Performance

Deirdre McCarthy

Head of Performance

As Head of Performance, Deirdre utilises over 12...

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Edel Murphy

Edel Murphy

Head of Talent Acquisition

Edel Murphy

Head of Talent Acquisition

As Head of Talent Acquisition at Abtran, Edel...

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Gary Sayers

Gary Sayers

Service Delivery Manager

Gary Sayers

Service Delivery Manager

Gary works closely with the client to ensure...

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Jim O’Brien

Jim O’Brien

Service Application Development Manager

Jim O’Brien

Service Application Development Manager

Joining Abtran in 2010, Jim leads the scoping...

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John Peare

John Peare

QA Manager

John Peare

QA Manager

John currently holds the role of QA Manager,...

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Kevin Halpin

Kevin Halpin

Service Delivery Manager

Kevin Halpin

Service Delivery Manager

Kevin is the Service Delivery Manager (SDM), for...

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Louise Titcomb

Louise Titcomb

Service Delivery Manager

Louise Titcomb

Service Delivery Manager

Louise currently holds the role of Service Delivery...

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Marie-Louise Hamilton

Marie-Louise Hamilton

Service Delivery Manager

Marie-Louise Hamilton

Service Delivery Manager

With over 11 years’ experience, Marie-Louise is Service...

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Marie O’Connell

Marie O’Connell

Internal Audit Manager

Marie O’Connell

Internal Audit Manager

Joining Abtran in 2011, Marie is responsible for...

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Mike Slattery

Mike Slattery

Business Intelligence Specialist

Mike Slattery

Business Intelligence Specialist

With over 10 years experience in the BPM/BPO...

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Paula Mulryan

Paula Mulryan

Quality & Business Improvement Manager

Paula Mulryan

Quality & Business Improvement Manager

Paula’s role is about continuously improving the way...

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Paul O’Keeffe

Paul O’Keeffe

Client Service Delivery Director

Paul O’Keeffe

Client Service Delivery Director

With over 7 years’ experience in the Industry,...

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Shane Keating

Shane Keating

Digital Design & Content Specialist

Shane Keating

Digital Design & Content Specialist

Shane has worked in Abtran since early 2017,...

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