Our People

Our People are at the centre of how we add value to our clients. From Customer Management Consultants to Service Practitioners and Knowledge Experts, we are always transferring our experience and know-how to deliver better outcomes for your business and a great service experience for your customers.

Brendan O’Sullivan

Brendan O’Sullivan

Operations Manager

Brendan O’Sullivan

Operations Manager

With over ten years’ experience at Abtran, Brendan...

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Catherine O’Driscoll

Catherine O’Driscoll

Digital Services Lead

Catherine O’Driscoll

Digital Services Lead

Catherine is the driving force behind the forward...

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Christine Kennedy

Christine Kennedy

Learning & Development Manager

Christine Kennedy

Learning & Development Manager

Through a continuous programme of training & development,...

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David Leslie

David Leslie

Credit Control Department Leader

David Leslie

Credit Control Department Leader

As Credit Control Department Leader at Abtran, David...

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Declan O’Brien

Declan O’Brien

Head of Security

Declan O’Brien

Head of Security

As Head of Security, Declan is responsible for...

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Deirdre McCarthy

Deirdre McCarthy

Head of Performance

Deirdre McCarthy

Head of Performance

As Head of Performance, Deirdre utilises over 12...

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Edel Murphy

Edel Murphy

Head of Talent Acquisition

Edel Murphy

Head of Talent Acquisition

As Head of Talent Acquisition at Abtran, Edel...

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Emma Dunne

Emma Dunne

Head of Performance

Emma Dunne

Head of Performance

As Head of Performance, Emma has significant operational...

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Eoin Cassidy

Eoin Cassidy

Service Delivery Manager

Eoin Cassidy

Service Delivery Manager

Eoin is a key member of the Abtran...

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Gary Sayers

Gary Sayers

Service Delivery Manager

Gary Sayers

Service Delivery Manager

Gary works closely with the client to ensure...

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Jim O’Brien

Jim O’Brien

Service Application Development Manager

Jim O’Brien

Service Application Development Manager

Joining Abtran in 2010, Jim leads the scoping...

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John Peare

John Peare

QA Manager

John Peare

QA Manager

John currently holds the role of QA Manager,...

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Kevin Halpin

Kevin Halpin

Service Delivery Manager

Kevin Halpin

Service Delivery Manager

Kevin is the Service Delivery Manager (SDM), for...

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Katie Tether

Katie Tether

Business Process Manager

Katie Tether

Business Process Manager

Katie brings over 15 years experience to her...

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Louise Titcomb

Louise Titcomb

Service Delivery Manager

Louise Titcomb

Service Delivery Manager

Louise currently holds the role of Service Delivery...

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Lynda Healy

Lynda Healy

Service Delivery Manager

Lynda Healy

Service Delivery Manager

Lynda currently holds the role of Service Delivery...

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Marie-Louise Hamilton

Marie-Louise Hamilton

Service Delivery Manager

Marie-Louise Hamilton

Service Delivery Manager

With over 11 years’ experience, Marie-Louise is Service...

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Marie O’Connell

Marie O’Connell

Internal Auditor

Marie O’Connell

Internal Auditor

Joining Abtran in 2011, Marie is responsible for...

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Maureen Murphy

Maureen Murphy

Digital Insights Analyst

Maureen Murphy

Digital Insights Analyst

Maureen provides clients with customer insights into the...

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Mike Slattery

Mike Slattery

Business Intelligence Specialist

Mike Slattery

Business Intelligence Specialist

With over 10 years experience in the BPM/BPO...

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Paul McCarthy

Paul McCarthy

Chief Architect

Paul McCarthy

Chief Architect

As Chief Architect, Paul is responsible for leading...

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Paul O’Keeffe

Paul O’Keeffe

Head of Operations

Paul O’Keeffe

Head of Operations

With over 7 years’ experience in the Industry,...

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Seán MacMahon

Seán MacMahon

Senior Credit and Debt Manager

Seán MacMahon

Senior Credit and Debt Manager

Bringing over 20 years’ industry experience, Seán is...

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Teresa Rice

Teresa Rice

Human Resources Manager

Teresa Rice

Human Resources Manager

Teresa currently holds the role of Human Resources...

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Tom Hyland

Tom Hyland

PMO Manager

Tom Hyland

PMO Manager

As a central member of the Abtran Project...

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