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Customer Experience
Managing all aspects of the customer journey to deliver exceptional experiences
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Identity & Entitlement
Making complex processes easy whilst ensuring the highest level of compliance
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Service Optimisation & Technology
Leveraging technology, data and automation to streamline processes
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People Managed Solutions
Outsourcing the hiring, onboarding and performance management of key operational teams
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Sales
Delivering all aspects of your acquisition and retention programmes
SUSTAINABILITY
Creating a sustainable future
Focusing our efforts where we can make the most meaningful positive impact
“We appreciate the importance of focusing our efforts where we can make the most meaningful positive impact – reducing environmental harms and maximising the contribution we make to society. This means understanding industry-relevant themes – such as our digital carbon footprint – and adapting to a future where hybrid working is likely to be the norm.”
Nurturing a culture of sustainability
Our overall goal is to build a culture of sustainability in Abtran that is a source of pride for the business and for employees. It is only by ensuring our own people across our whole business, live and breathe sustainability that we can deliver improvements in our own operations and help support our partners and clients to be change makers too.
A Responsible Business
Our goal is to build a culture of sustainability that’s a source of pride for everyone in our business. We live by three pillars of sustainability.
- Healthy Planet
- Happy Society
- Thriving Economy
Each pillar has informed strategic objectives that identify the positive change we want to make, to reduce harm, benefit the business, and positively influence society.
The three pillars of sustainability
Abtran Achievements to Date
In Abtran, we are doing more than making commitments and creating plans. We are delivering action to improve sustainability and some of our achievements to date include
Recycling rate up from 40% to 51% – All sites have clearly labelled segregation bins in strategic areas
Waste Carbon footprint at our Sligo site is 1.79 tonnes of CO2 – the average global carbon footprint aim is to be under 2 tonnes per person of CO2 from all sources by 2050
2 years Excellent ISO 14001 Accreditation showing our commitment to a sustainable environment
Waste Carbon footprint at our Mahon site is 1.85 tonnes of CO2 – the average global carbon footprint needs to reduce from 4 tonnes globally to avoid a 2 degree rise in global temperatures
Promoting sustainable travel with bike parking, cycle to work scheme and discounted public bus pass access
LED Lighting installed in our MFR site to reduce our annual carbon emission
We recovered 19.1% of our waste recycled – 30.4% of our waste in our journey to zero landfills
Reduced our energy consumption by 1.7%
We are involved in many fantastic initiatives
Abtran Charity Support
Our employees have voted for their top 3 charities to support in 2023 - Pieta House, Irish Cancer Society and LauraLynn - Ireland's Children's Hospice. Volunteers manage a calendar of initiatives throughout the year generating awareness for these specific causes.
Local & National School Support
We work with Kinia to provide literacy support and volunteers for their STEM programme. Abtran volunteers and local teachers are trained in renewable energy and we support and pay for the teaching together and the renewable energy kits for local schools across Ireland.
Tidy Towns
We collaborate with Tidy Towns groups in our local communities, focusing on Biodiversity Projects and Clean Up programmes which enhance local areas.
Pride Awareness Club
We collaborate with Tidy Towns groups in our communities which supports enhancement of local areas.
Employee Programmes
Based on feedback from our employees, we support a range of initiative to provide connections across our diverse teams including Book Club, Tag Rugby Teams and other social activities.
Go Green initiatives
We share and implement great ideas to create a smarter, greener environment. This includes Tidy Towns, STEM programmes, and Beach clean ups.
Great Service Made Easy
Abtran is passionate about great service experience
Careers
Start Your Abtran Journey
People are at the heart of everything we do.
There’s a certain kind of ‘Abtran person’ who embraces customer service, enjoys solving customer problems and is ambitious to progress. Find out how you can make an impact at Abtran.
Explore Abtran careers