Great Service Made Easy
Abtran is passionate about great service experience
Our mission is to make Customer and Business Process Management and Outsourcing easy by delivering a complete, seamless customer experience. To achieve this, we standardise, we simplify, and we empower our people to cut through complexity.
Sectors We Operate In
Delivering sales & service into millions of homes.
Delivering smarter, more connected citizen services
Giving customers more convenience and control over their journeys.
Securely processing thousands of claims daily.
Trusted by clients across Ireland and the UK to manage the end to end customer service experience in a safe and reliable way
Our client partnership with Abtran succeeds because they are deeply connected with our business. Their people are our people. They consistently deliver complex and challenging solutions, to an excellent standard.
Our Senior Leadership Team
Our track record of working with highly trusted organisations means we are always focused on Data Protection. We were the first BPM in Ireland to be certified against the Personal Information Management System (PIMS) Standard, demonstrating our commitment to securely managing personal data.
Our services are accredited by globally recognised security and quality standards.